Rental Provider Information

How much is my property worth? We will conduct a rental appraisal of your property at a time that is convenient to you and will provide you with recommendations and marketing methods.

How quickly can you lease my property? We will add your property to the internet sites specified and our Property Manager also has an extensive database of prospective renters to draw from as well as Relocation Companies ensuring that your property is leased as quickly as possible to the best possible renter.

What will it cost for you to manage my property? Our Senior Property Managers understand that every property is different and is happy to discuss a fee structure based on individual rental providers requirements. We strive to provide our Rental Providers with quality Property Management service and advice therefore providing you with the best value for money. We believe that the Property Manager should have extensive knowledge of insurance (both landlords/rental providers and building) to assist the client where to claim and how to best save the client money. Being investors ourselves we understand how important it is get the rental paid on time each month and for the renters to maintain the property at all times.

What checks do you do on prospective renters? All inspections of your property are carried out “in person” by our Property Manager. Our application forms are extremely detailed covering all aspects regarding income, employment, current and previous tenancies and are subject to multiple reference checks.

How often do you pay me my money? All renters are due to pay their rent once per calendar month and which is subsequently forwarded to your nominated bank account within 3 days of this date (taking long weekends and public holidays into account).

How do you deal with rent arrears?
2 days — Courtesy phone call and/or email to the renter
5 days — Reminder notice sent to renter
10 days — The property manager will contact the rental provider to seek advice on a Notice to Vacate. If approved the renter is formally advised that a Notice to Vacate will be issued if rent is not received within 4 days
15 days — Notice to Vacate issue in consultation with you

Renters Information

Applying for a rental property, once you have completed the application form it must be returned with 100 points of identification: Photocopy of driver’s license or photocopy of passport – 50 points Photocopy of bank statement – 40 points Photocopy of Medicare card or health care card – 30 points Photocopy of a bill with your name & current address – 30 points Photocopy of payslip (which must have company logo and ABN etc) – 30 points.

Please note, there must be an individual application form completed for each renter. To ensure you do not miss out on the opportunity to lease the property please return your completed form to our office within 24 hours of viewing the property by one of the following methods.

Rental Payments, Your first month’s rental payment is due within 24 hours of being approved for the property via bank transfer provided in the welcome letter. Your lease agreement is to be completed, signed and dated and returned to the agent within 24 hours of being approved. Subsequent payments can be made by internet transfer. WE DO NOT ACCEPT CASH OR CHEQUE PAYMENTS. It is important that you contact your Property Manager immediately if you are unable to pay your rent by the due date.

Bond, Most bonds are equal to your per calendar month rental unless stated otherwise and must be paid via bank transfer.

Keys, Renters will normally be given 1 full set of keys to the property per renter on the lease agreement. Kabaker Property Group may hold spare keys in the case of an emergency. If a renter wishes to change the locks they must first seek permission from the agent and supply the agent with a spare set.

Condition report, Condition report, The condition report is an extremely important document. It establishes the condition of the property at the commencement of your tenancy and will be used as a comparison at the end of your tenancy, as the basis on which your bond will be refunded. The renter must go through the report and sign and hand back to the office within (5) business days of commencement of your tenancy. If the signed condition report is not returned, problems could occur at the end of your tenancy regarding your bond refund.

Routine inspections, Periodic inspections are carried out by your Property Manager after the first (3) months of your commencement of tenancy and then 6 months thereafter. This is for the purpose of assessing the condition of the property and providing the rental provider with a written report including photographs. Your Property Manager will notify you in writing of the day and time of the inspection. If the time provided is not convenient please contact your Property Manager to re-schedule.

Maintenance, All repairs and maintenance must be forwarded to our office in writing. Only emergency repairs will be accepted verbally. A maintenance request can be made by emailing or

Emergency Maintenance Only. After hours only:
Plumbing – Plumblocal 0401 835 769
Electrical  - Roman Electrics  0405 103 265
Locksmith -  St Kilda Locksmiths, 03 9525 5811
Carpet/flood damage – Flood & Mould Services 0421 654 926
Storm Damage – SES    132 500
Glass Replacement -  Tough N Glass 0426 814 963

Vacating, If your lease has expired and you wish to vacate, the Residential Tenancies Act states that twenty-eight (28) days written notice must be given and rent must be paid to the end of the tenancy. If you want to vacate on the lease expiry date, twenty-eight (28) days prior notice must be given. Renters who are wanting to “break” their lease should contact their Property Manager immediately to discuss options as there are costs involved in reletting the property.

Communication, It is imperative to have a good communication between the tenant and agent. This eliminates any issues from arising and allows for a trouble free tenancy. The renter's major responsibilities are to ensure the property is maintained in good order to avoid permanent damage to the property and that rent is paid on time. The rental provider requests that the property is kept in good order and as the agent we request that we are advised of any problems that might affect either party’s requirements. In other words, if there is a problem, we must be advised promptly. In most cases, if this is done, problems can be quickly and efficiently rectified to everybody’s satisfaction.

Vacation Checklist

Every renter must ensure that the vacate inspection of your property is completed  in accordance with your in going Condition Report. Should you have any queries or items that you feel may present a problem at the final inspection, it is in your best interest to contact your Property Manager prior to vacate. Please ensure that special attention is given to cleaning the property completely. Please find the following checklist to help you with your cleaning and presentation prior to vacating.

Floor areas
Exhaust Fans
Light fittings
Windows inside & out
Griller & Drip Tray
Fridge Space
Door & handle

Window sills
Light fittings
Built in robes
Split system
Door & handle

Exhaust Fan
Tile & Grout
Door and handle


(if no body corporate managing property)

Mow Lawns and trim edge

Weed Garden Beds and Pebbled Areas

Personal Rubbish to be Removed.

Lawn Clippings Removed

No unwanted items to be left in garage/shed.
All concrete areas to be free from oil and grease stains

Curtains washed and / or venetians dusted

All carpets to be professionally steam cleaned

Cobwebs should all be removed inside and outside

All walls and skirting boards are to be cleaned.
Garage / carport should be cleaned / swept.
Smoke detectors to be in working order.
All air vents to be dusted and all light fittings

All windows and window sills must be cleaned.

All items on inventory to be accounted for:

Final Checklist:
Return all keys and remote controls by your vacate date to avoid paying further daily rental.

Disconnect Power, Telephone/ Internet/ Pay TV/Gas.

Arrange for professional cleaning of the property as you will need to supply a cleaning and carpet cleaning receipt to your agent upon vacating the property.

Guarantees, service manual/instructions and Warranties to be left at the property.

Forwarding address and contact details for the Agent when returning keys.