How much is my property worth? We will conduct a rental appraisal of your property at a time that is convenient to you and will provide you with recommendations and marketing methods.
How quickly can you lease my property? We will add your property to the internet sites specified within 24 business hours and our Property Manager also has an extensive database of prospective tenants to draw from as well as Relocation Companies ensuring that your property is leased as quickly as possible to the best possible tenant.
What will it cost for you to manage my property? Our Property Manager understands that every property is different and is happy to discuss a fee structure based on individual Landlord requirements. We strive to provide our Landlords with quality Property Management service and advice therefore providing you with the best value for money. We believe that the Property Manager should have extensive knowledge of insurance (both landlords and building) to assist the client where to claim and how to best save the client money. Being investors ourselves we understand how important it is get the rental paid on time each month and for the tenants to maintain the property at all times.
What checks do you do on prospective tenants? All inspections of your property are carried out “in person” by our Property Manager. Our application forms are extremely detailed covering all aspects regarding income, employment, current and previous tenancies and are subject to multiple reference checks.
How often do you pay me my money? All tenants are due to pay their rent once per calendar month and which is subsequently forwarded to your nominated bank account within 3 days of this date.
How do you deal with rent arrears?
2 days — Courtesy phone call to tenant
5 days — Reminder notice sent to tenant
10 days — The tenant is formally advised that a Notice to Vacate will be issued if rent is not received within 4 days
15 days — Notice to Vacate issue in consultation with you
Applying for a rental property, once you have completed the application form it must be returned with 100 points of identification: Photocopy of driver’s license or photocopy of passport – 50 pointsPhotocopy of bank statement – 40 pointsPhotocopy of Medicare card or health care card – 30 pointsPhotocopy of a bill with your name & current address – 30 points Photocopy of payslip (which must have company logo and ABN etc) – 30 points.
Please note, there must be an individual application form completed for each tenant. To ensure you do not miss out on the opportunity to lease the property please return your completed form to our office within 24 hours of viewing the property by one of the following methods.
Rental Payments, Your first month’s rent can be paid by a bank cheque payable or Money Order payable to Kabaker Property Group and is due at the signing of the lease agreement. Subsequent payments can be made by internet transfer. WE DO NOT ACCEPT CASH PAYMENTS AT THE OFFICE FOR SECURITY REASONS. It is important that you contact your Property Manager immediately if you are unable to pay your rent by the due date.
Bond, Most bonds are equal to your per calendar month rental unless stated otherwise and must be paid by bank cheque or money order payable to the “R.T.B.A.” (Residential Tenancies Bond Authority). The bond must be paid prior or on the date of commencement of your lease and key collection.
Keys, Tenants will normally be given 1 full set of keys to the property. Kabaker Property Group may hold spare keys in the case of an emergency. If a tenant wishes to change the locks they must first seek permission from the agent and supply the agent with a spare set.
Condition report, The condition report is an extremely important document. It establishes the condition of the property at the commencement of your tenancy and will be used as a comparison at the end of your tenancy, as the basis on which your bond will be refunded. The tenant must go through the report and sign and hand back to the office within (3) business days of commencement of your tenancy.If the signed condition report is not returned, problems could occur at the end of your tenancy regarding your bond refund.
Routine inspections, Periodic inspections are carried out by your Property Manager after the first (3) months of your commencement of tenancy and then 6 months thereafter. This is for the purpose of assessing the condition of the property and providing the owner with a written report including photographs. Your Property Manager will notify you in writing of the day and time of the inspection. If the time provided is not convenient please contact your Property Manager to re-schedule.
Maintenance, All repairs and maintenance must be forwarded to our office in writing. Only emergency repairs will be accepted verbally. A maintenance request can be made by emailing firstname.lastname@example.org or email@example.com
Emergency Maintenance Only. After hours only:
Plumbing - Punctual Plumbing 0425 771 170
Electrical - Clout Tech Electrical Solutions 0475 773 100
Locksmith - St Kilda Locksmiths, 03 9525 5811
Carpet/flood damage – ACS Property Services 0418 174 901
or 0424 169 313
Storm Damage – SES 132 500
Glass Replacement - Tough N Glass 0426 814 963
Vacating, If your lease has expired and you wish to vacate, the Residential Tenancies Act states that twenty-eight (28) days written notice must be given and rent must be paid to the end of the tenancy. If you want to vacate on the lease expiry date, twenty-eight (28) days prior notice must be given.Tenants who are wanting to “break” their lease should contact their Property Manager immediately to discuss options as there are costs involved in reletting the property.
Communication, It is imperative to have a good communication between the tenant and agent. This eliminates any issues from arising and allows for a trouble free tenancy. The tenant’s major responsibilities are to ensure the property is maintained in good order and rent is paid on time. The owner requests that the property is kept in good order and as the agent we request that we are advised of any problems that might affect either party’s requirements. In other words, if there is a problem, we must be advised promptly. In most cases, if this is done, problems can be quickly and efficiently rectified to everybody’s satisfaction.
Every tenant must ensure that the vacate inspection of your property, is completed to the satisfaction of your Property Manager and in accordance with your Condition Report. Should you have any queries or items that you feel may present a problem at the final inspection, it is in your best interest to contact your Property Manager prior to vacate.Please ensure that special attention is given to cleaning the property completely. Please find the following checklist to help you with your cleaning and presentation prior to vacating.
WindowGriller & Drip Tray
Built in robes
(if no body corporate managing property)
Mow Lawns and Edges Trimmed
Weeded Garden Beds and Pebbled Areas
Personal Rubbish RemovedLawn Clippings Removed
No unwanted items to be left in garage/shedAll concrete areas to be free from oil and grease stains
Curtains washed and / or venetians dusted
All carpets professionally cleaned
Cobwebs should all be removed inside and outside
All walls and skirting boards are to be cleanedGarage / carport should be cleaned / sweptSmoke detectors to be in working order and dusted *Batteries to be checkedAll air vents to be dusted and all light fittings
All windows and window sills must be cleaned
All items on inventory to be accounted for:
Return all keys and remote controls
Disconnect PowerDisconnect Telephone/ Internet/ Pay TVDisconnect GasNotify insurance company that you are vacating
Arrange for professional cleaning of carpets
Guarantees, service manual/instructions and Warranties to be left at the property.
Forwarding address and contact details for the Agent when returning keysHave all bank account details at hand for the agent for refund of Bond when final inspection has been completed.